A UPI study from NPCI's statistics · 2016 to 2026

Bengaluru does more UPI than 31 states.

712 million payments in one month, from one district. UPI is 25 billion payments a month, and it is lopsided: a few cities, two apps and a flood of tiny payments. Seven charts on where it really happens.

0
payments since you opened this page
₹0
moved in that time
Varanasi · photo Rudra Gupta, Unsplash
01

In most states, one city does most of the paying.

The ten biggest states by payments, September 2026. Coloured segments are the districts that make NPCI's national top 30. Gray is the rest of the state.

Top-30 districts inside their states
millions of payments · the number at the end is the metro share
Hover a segment for the district.
02

UPI adds the same four billion payments every year.

How many extra monthly payments UPI picked up each year, October to October. The bar is the addition; the small number is the growth rate it implies.

Payments added per month, year on year
billions of monthly transactions gained, October vs the previous October
03

Only one month in ten years went backwards: April 2020.

Every month since 2018 as a cell. Colour is the change from the month before. Blue grew, orange shrank.

Month-on-month change in payments
percent vs the previous month
04

The average payment is shrinking. Shop payments are the reason.

Average rupees per payment, split by who is being paid: a person, or a merchant. The blended line is what NPCI's headline numbers imply.

Average ticket, person vs merchant
₹ per payment, January 2022 to October 2026
₹214
The average grocery payment. Groceries and supermarkets alone are a quarter of every merchant payment on UPI, and the single biggest thing the network does.
New Delhi · photo Urip Dunker, Unsplash
05

Shops get many tiny payments. Finance gets a few big ones.

Every merchant category NPCI reports for September 2026. Width is its share of merchant payments. Height is the average ticket. Area is the money.

The merchant skyline
Hover any block. The two finance needles break the frame at ₹2,000 and are labelled. "Others" is NPCI's bucket for everything outside its top 29 categories, in gray.
₹65
The average payment at a cigarette stand. Half a billion of them a month. This is what small means. The coins did not leave the economy. They left the pocket.
photo rupixen, Unsplash
06

Every app, bank and state, ranked by the size of one payment.

Merchant categories, apps, banks and states on the same log scale of average ticket. The dashed lines are the two halves of the network from chapter 4.

Average ₹ per payment, September 2026
Cred is placed at its last reported month (May 2026). Banks are the top 12 by volume plus India Post Payments Bank. States exclude the unclassified 44%.
07

PhonePe and Google Pay own 79%. The rest is growing anyway.

Share of payments by app, January 2022 to September 2026. The two incumbents are drawn in gray so the movement shows. Hover a name to isolate it.

App share of UPI payments
percent of monthly volume